Our commitment is to provide products and services that meet or exceed our customer requirements. Key to this is our focus on customer satisfaction measurements to determine our performance in the marketplace. We are committed to adding value to quality and continuously improving our own business processes and those of our supply chain. Continuous improvement at The RDI Group is an integral part of our culture. We are committed to developing Quality Management Systems based on customer service, process approach, lean manufacturing principles and clear metrics. The RDI Group utilizes the Six Sigma approach to improve the quality of process outputs by identifying and removing the causes of defects and minimizing variability in our manufacturing and business processes.